Data protection training is an essential component of GDPR compliance. Even the best technical security measures are ineffective if employees don't know how to handle personal data. 88% of all data protection incidents are due to human error. Regular training sensitizes employees to data protection risks and enables them to act in compliance with GDPR.
GDPR explicitly requires in Art. 32 Para. 4 that companies must ensure that their employees who have access to personal data are appropriately trained. Also within the framework of accountability obligations (Art. 5 Para. 2 GDPR), companies must be able to demonstrate that they have taken measures to ensure compliance – this includes training measures.
In principle, all employees who come into contact with personal data should be trained. Depending on the company structure, different training levels can be useful: basic training for all employees, extended training for departments with intensive data processing (HR, marketing, sales) and specialized training for managers and IT personnel.
Data protection training should be conducted at least once annually for all affected employees. Additional training is advisable when there are significant changes to data protection laws, after data protection incidents, or when introducing new data processing procedures. For new employees, training should take place during the onboarding phase.
Missing or inadequate training can be considered organizational fault in case of a data protection incident and lead to significant fines. Data protection authorities regularly check during inspections whether and how employees were trained. Additionally, without regular training, the risk of data breaches due to ignorance increases, which can lead to reputational damage and loss of customer trust.
Complete documentation of conducted training is essential. This should contain information about date, duration, content, participants and possibly examination results. We recommend using participation certificates and regular knowledge checks to document learning progress. If needed, we provide you with a complete documentation system for your training measures.
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Schedule AppointmentData protection training can be conducted in various formats: in-person training offers direct exchange and individual Q&A sessions, online training (e-learning) enables flexible learning at your own pace, webinars combine live presentation with location and time-independent participation. Blended learning concepts link the advantages of different approaches for maximum learning success.
Comprehensive data protection training covers the fundamentals of GDPR, data subject rights, handling data breaches, industry-specific particularities, documentation obligations and current developments in case law and practice. Particularly important are practical examples from participants' daily work and concrete instructions for typical situations.
Successful data protection training is practical, comprehensible and motivatingly designed. It conveys complex topics clearly with examples, case studies and interactive elements. Important is target group-appropriate preparation: the content should be tailored to the specific activities and prior knowledge of participants and address their specific data protection challenges.
Learning success can be verified through various measures: knowledge tests after training provide insight into immediate learning success, regular refresher tests show whether knowledge is sustainably anchored. In practice, fewer data breaches, better documentation and more competent responses to data subject requests are also measurable indicators of successful training.
In addition to general training, we offer specialized formats for special target groups: management training with focus on organizational and liability aspects, IT training on technical protection measures and privacy by design, training for HR departments on handling sensitive employee data as well as marketing training on data protection-compliant customer management and online marketing.
In addition to formal training, continuous awareness measures are useful to maintain data protection awareness in everyday business life. These include regular newsletters with current data protection topics, posters and signs with data protection tips, short info videos or data protection quizzes. These measures keep the topic present and promote a sustainable data protection culture in the company.
Our in-person training is tailored exactly to the requirements and processes of your company. An experienced trainer comes to your company and conveys data protection knowledge using concrete examples from your business operations. Participants benefit from direct interaction, can ask individual questions and receive concrete recommendations for their work area. In-person training is particularly suitable for sensitive areas and complex topics.
Our modern e-learning platform offers time and location-independent training opportunities. The modules are visually appealing and contain interactive elements, videos, quiz questions and practical case examples. Participants can learn at their own pace and have access to the content at any time. The integrated learning management system enables complete documentation of learning progress and automatic reminders for refreshers.
Our live webinars combine the advantages of virtual training with direct expert guidance. In compact sessions of 60-90 minutes, our data protection experts convey focused content on specific topics. Participants can ask questions in real time and participate in surveys. The webinars are recorded and available for follow-up. This format is particularly suitable for distributed teams or as regular update training.
For optimal learning results, we develop integrated blended learning concepts that combine different formats. Typically, the process begins with basic training in person, followed by in-depth e-learning modules. Regular webinars on current topics and a continuous awareness program ensure sustainable knowledge retention. A well-thought-out reporting system makes learning success transparent and documents compliance requirements.
Specifically for crisis scenarios, we offer data protection emergency training. In practical simulations, participants practice correct handling of data breaches and security incidents. The training includes recognition of data protection violations, internal reporting channels, timely notification of the supervisory authority and communication with affected persons. These practical exercises strengthen confidence in action in emergencies and minimize potential damage.
The success of our training measures is ensured through a multi-level evaluation concept. Immediately after training, we capture participant satisfaction and acquired knowledge through tests and feedback forms. At regular intervals, we conduct knowledge checks to verify sustainable anchoring of content. Long-term, we measure success based on objective criteria such as reduction of data protection incidents, improved response times to data subject requests and positive results in data protection audits. This comprehensive success measurement enables continuous optimization of our training concepts.
For high-risk processing operations, we support you in conducting a legally required DPIA according to Art. 35 GDPR.
We accompany you in building a complete data protection management system and ensure that all obligations are fulfilled.
We analyze your IT infrastructure and support you in implementing technical and organizational measures (TOMs).
We support you in conducting a GDPR-compliant data protection impact assessment according to Art. 35 GDPR – systematic, legally sound and comprehensible.